Customs & Quarantine Information

GENERAL CLEARANCE INFORMATION

All shipments of household goods and personal effects and any accompanying motor vehicles, motor cycles, boats, trailers and caravans arriving into any Australian ports are required to be transported under bond to a licenced Section 77G facility to be unloaded for inspection by officers from the Australian Customs Service and the Australian Quarantine Inspection Service.

Whybirds International are the holders and operators of a licenced Section 77G facility.

CUSTOMS CLEARANCE PROCESS - HOUSEHOLD GOODS & PERSONAL EFFECTS

For household goods and personal effects shipments, a Customs form (B534) issue 6/00 (no earlier) ‘Unaccompanied Personal Effects Statement’ must be completed and signed by the owner of the goods to clear the shipment when it arrives in Australia. A photocopy of the client’s personal details page and the photograph page from their passport together with a full descriptive inventory in English are required to clear the unaccompanied personal effects shipment through Customs.

CUSTOMS CLEARANCE PROCESS – MOTOR VEHICLES. MOTOR CYCLES, BOATS, TRAILERS & CARAVANS

For motor vehicle, motor cycle, boat, trailer and caravan shipments accompanying a household goods shipment, these must be declared and identified on the B534 Unaccompanied Effects Statement and supporting documents confirming proof of ownership, proof of period of ownership and proof of purchase value will be required to substantiate the value and period of ownership of these items.

For motor vehicle, motor cycle, boat, trailer and caravans arriving separately, a B534 Unaccompanied Effects Statement must be completed individually and the supporting proof of ownership provided.

For information on Australian Customs Service rules, regulations, dutiable items and restrictions relating to importing goods and vehicles into Australia, please use the following link to the Australian Customs Service website.

www.customs.gov.au

B534 UNACCOMPANIED EFFECTS STATEMENT DOWNLOAD

To download and / or print the Australian Customs Form B534 Unaccompanied Effects Statement for the clearance of household goods and personal effects, please open the attached PDF file

VEHICLE IMPORT PERMIT

All vehicles, trailers, motor cycles and caravans arriving into Australia must be accompanied by a Vehicle Import Permit as part of the clearance process and the permit must be applied for by the client prior to the motor vehicle, motor cycle, trailer or caravan being shipped from the country of origin. A separate permit is required for each vehicle type.

For information on importing vehicles to Australia, please click on the following link www.dotars.gov.au then click on Forms at top left hand side of the Home Page, then scroll down alphabetically to V. Vehicle Import Application and click on the link.

Then scroll down through the information links using the relevant links to answer your enquiry or scroll right down the page for a complete screen read of the brochure contents. At the bottom of the links, there are download links for the Vehicle Standards Bulletin VSB10 – Importing Vehicles
to Australia and Application For Approval to Import a Vehicle

Alternatively, click on the following link www.dotars.gov.au/transreg/vsb/vsb_10.aspx to download an Application For Approval to Import a Vehicle or to download the Vehicle Standards Bulletin VSB10 - Importing Vehicles to Australia.

QUARANTINE CLEARANCE INFORMATION

As Australia's first line of defence in protecting our unique environment against exotic pests and diseases, all shipments of household goods and personal effects, all motor vehicles, motor cycles, boats, trailers and caravans are inspected by officers from the Australian Quarantine Inspection Service to ensure that there are no prohibited items included in the shipment that may be harmful to Australia or it’s people.

This inspection is detailed and thorough and a charge is levied for this inspection.

For information on quarantine rules, regulations and restrictions relating to importing goods into Australia, please use the following link to the Australian Quarantine Inspection Service website :

www.aqis.gov.au

AFTER CLEARANCE

Once your goods are cleared through customs and quarantine, they are available for delivery to residence or for collection from our depot depending on your choice of service.

If all documents are completed correctly and all information is provided prior to the arrival of the shipment, clearance through customs and quarantine takes between 7 – 14 working days and all charges must be paid in full before the shipment can be released for delivery, storage or collection.