Questions & Answers
Do Whybirds International have the necessary experience
to handle the international shipping of my furniture?
Are my goods insured while they are being removed?
Will you pack my china, glassware and other household
effects?
Will you give me an accurate quotation?
How best to prepare for storage of my valuables?
What are the criteria for choosing a removalist?
Are there items I cannot transport?
Do Whybirds International
have the necessary experience to handle the international shipping
of my furniture?
Whybirds International sales, operations and management staff have
over 50 years of combined international removals experience. All
removalists are experienced in the packing, wrapping and loading
of household furniture and effects for shipment by sea and by air.
Are my goods insured
while we are being removed?
We offer a variety of different insurance covers. Please ask Whybirds
International about their competitive rates.
Will you pack my
china, glassware and other household effects?
We will pack as much or as little of your household contents as
you request. All you need to do is show their Sales Consultant exactly
what you want done.
Will you give me
an accurate quotation?
Yes we will. You can fill out and send the Free Quotation form
here to get an accurate quotation, or you can have an experienced
Sales Consultant call out to your house to assess exactly what you
require. At the same time the representative will be able to answer
your questions and offer advice on all aspects of your removal.
How best to prepare
for storage of my valuables?
- Wash woollens
- Ensure there are no flammable liquids, perishable
goods or hazardous items.
- Check you have not packed important documents,
passports, travellers cheques, medical and tax records, licences
etc and keep them separated to ensure that they are not packed
in error.
- Clean carpets and rugs in time for them to dry
completely before being packed
- Pest control your goods
What are the criteria
for choosing a removalist?
- Ask people for referrals
- Obtain a list of qualified removal companies
from the Australian Furniture Removers Association
Proceed to check out companies for their professionalism in all
areas
- Do the staff receive regular training, wear
uniforms?
- Is the equipment, warehouse, clean and well
maintained?
- Value for money, given the services that are
provided
- How much of their business is repeat business
- Is a written quotation available.
- Ensure the terms and conditions of the contract
are clear. Is the method and timing of payment satisfactory?
Are there items I cannot transport?
- Yes, among others:
- Pressure packs
- Flammable goods, liquids or gases including
gas bottles unless certified
- Toxins and Poisons
- Explosives, matches, batteries
- Firearms
- Corrosives
- Radioactive materials
- Items prohibited for export / import as declared
by the Government
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